Business process reengineering (BPR) is the analysis and redesign of workflows within and between enterprises in order to optimize end-to-end processes and automate non-value-added tasks.
There are two components of any company people and the processes. If individuals are motivated and working hard, yet the business processes are cumbersome with activities that are not essential, organizational performance will be poor. Business Process Reengineering is the key to transforming how people work. There may be small and be minor changes in processes which may have dramatic effects on cash flow, service delivery and customer satisfaction. Even the act of documenting business processes alone will typically improve organizational efficiency by 10%.